Privacy Policy

1. Responsible Business

Guangzhou Huaqu Trading Co., Ltd. operates zepkiv.com and is responsible for the store's processing of personal information. Send privacy questions or requests to service@zepkiv.com. This notice covers the storefront, orders and related communications.

2. Information Categories and Sources

Depending on your interaction and the features used, information may include:

• Names, email addresses, telephone numbers and billing or delivery details.
• Purchased items, order references, payment status, delivery records, returns and support correspondence.
• Messages and photographs you choose to provide when asking for help.
• Account information where accounts are offered, and device or usage data such as IP address, browser, pages viewed and cookie identifiers.

Sources include you, your device, and providers involved in payment, fulfillment and website operation. Payment providers process credentials; store records may contain transaction references and limited payment identifiers.

3. Purposes and Legal Grounds

Relevant information is used to administer orders, arrange payment and delivery, answer inquiries, manage returns, meet recordkeeping obligations, maintain the website and address suspected fraud or misuse.

Where a legal basis is required, the basis depends on the purpose: contract performance or requested pre-contract steps, legal obligations, proportionate legitimate interests such as security, or consent where required. Optional marketing and tracking must follow applicable consent and choice requirements.

Contact and delivery information needed for an order is necessary to fulfill it. Without required details, we may be unable to complete a purchase.

4. Providers and Other Recipients

Information relevant to their role may be disclosed to hosting, checkout, payment, shipping, communications and customer-support providers. Measurement or advertising providers are relevant only where those services are enabled and legal requirements are met.

Disclosure may also be needed for legal advice, a valid official request, or a lawful business restructuring with appropriate protections. Providers may have separate privacy notices for their independent activities.

5. Cookies, Preferences and Marketing

Cookies or similar tools may support cart operation, sessions, security and preferences. Analytics or advertising technologies may also be used where enabled and permitted. Manage optional categories through any available consent controls; browser settings can also restrict cookies.

Where processing depends on consent, you can withdraw it without changing the lawfulness of earlier processing. Use available preference or unsubscribe controls, or contact us. Necessary purchase messages may still be sent.

6. Retention, Protection and Transfers

Retention depends on the purpose, order status, disputes and applicable accounting or legal requirements. Records should be deleted or anonymized once no longer needed, unless further lawful retention is required.

Appropriate safeguards are required for the information involved, but no system is completely risk-free. The operator is in China; service providers may process data in other countries. Cross-border processing must satisfy applicable transfer requirements and any necessary safeguards. Contact us for details relevant to your information.

7. Requests and Individual Rights

Depending on applicable law, you may have rights to access, correct, delete, transfer or restrict processing, object to certain uses, withdraw consent, or opt out of covered sales, sharing or targeted advertising. Conditions and lawful exceptions may apply.

Email your request to us. Proportionate identity verification may be needed. We respond within applicable deadlines and recognize authorized agents or legally required opt-out signals where applicable. You may complain to a competent data-protection authority.

The store is not directed at children. Contact us if a child has supplied information requiring special handling. External websites have their own notices.

8. Revisions

Changes will carry a revised date. Additional notification or consent will be provided where required by applicable law.